Frequently Asked Questions

Everything you need to know about your Bacca Bucci experience.

How long does it take for my order to be delivered?

Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy. Items must be unworn, in their original packaging, and with all tags intact.

How do I find the right shoe size?

We provide a detailed size chart on every product page. We recommend measuring your foot length in centimeters to ensure the most accurate fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.

Are Bacca Bucci products covered by a warranty?

Yes, we provide a 90-day limited warranty against manufacturing defects from the date of purchase.

Can I track my order in real-time?

Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package's journey.